If you want help to circumvent or reset a password, you can locate and contact a third party for this help. For legal reasons, we can't recommend or endorse any one of these companies. Some third-party companies claim to be able to circumvent passwords that have been applied to files and features that Microsoft programs use. Microsoft support engineers can't help you reset, retrieve, or circumvent such passwords. If you lose or forget such a password, you can rely on that application only to reset or recover it. Some applications let you password-protect individual files. How to reset a password for an individual file If you do contact the manufacturer online, make sure that you visit the manufacturer website and not the website of some third party. If you lose or forget the password for the hardware BIOS of a device, contact the device manufacturer for help and support. In that article, you can select your operating system version from the Select Product Version menu. If you lose or forget the password for a local account on a device that runs Windows 8.1 or Windows 7, see Change or reset your Windows password. If you lose or forget the password for a local account on a device that runs Windows 10, see Reset your Windows 10 local account password. Local accounts on a device include the device's Administrator account.
How to reset a password for a local account on a Windows device Microsoft doesn't influence the team's choice of action. The Microsoft Account team reviews the information that you provide to determine whether you're the account holder. Provide as much information as you can on this form. After you select this option, fill out a form for the Microsoft Account team. If you've forgotten your security proofs, or no longer have access to them, select I no longer have these anymore. This wizard requests your security proofs. If you lose or forget the password for your Microsoft Account, use the Recover your account wizard. How to reset a password for a Microsoft account For more information, see Change or reset your Windows password. If you lose or forget the password for a domain account, contact your IT administrator or Helpdesk. How to reset a password for a domain account If you lose or forget a password, you can use the links in this article to find published support information that will help you reset the password. If these options don’t work, Microsoft support engineers can't help you retrieve or circumvent a lost or forgotten password. This article provides some options that you can use to reset or recover your password if you forget it. Microsoft accounts, the Windows operating system, and other Microsoft products include passwords to help secure your information.
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